Category Archives: Negotiation/How To Negotiate

How To Close A Sale: Let The Prospect Say “No”

Sales Advice From Mark H. McCormack: Let The Prospect Say “No” Many sales managers and trainers will tell you not to let prospects say No. I know that’s what I was taught, and still believe to a certain extent.  Once … Continue reading

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Andrew Jackson on Diplomacy: How To Be Tactful

What You Say When You Want To Express Disappointment by Gene Griessman, Ph.D. Andrew Jackson is remembered as a man of violent passions, as prickly and always ready for a fight, not for his tact. But on one occasion, Jackson’s … Continue reading

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How To Disagree: A Lesson From Nicolas Sarkozy, President of France

What You Say When You Want To Tactfully Disagree With A Journalist by Gene Griessman, Ph.D. Whatyousay.com is continually searching for skillful ways to disagree when someone makes a statement that you don’t accept. We’ve found that comments by experienced … Continue reading

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Cope With Difficult People: Ask Them This Question

What You Say When You Are Asked A Question That You Don’t Wish To Answer by Gene Griessman, Ph.D. If someone asks you a pointed question that’s intrusive or impertinent, turn the tables on them by asking: “Does it matter?” … Continue reading

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An Elegant Way To Disagree from “The English Patient”

What You Say When You Disagree: An example from the movie “The English Patient” by Gene Griessman, Ph.D. Here’s an extraordinary example of a skillful way to disagree. Mind you, it will not work if you are not very well … Continue reading

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Traveling Tips: What You Say To Get The Best Deals

What You Say When You Travel: Travel Tips by Gene Griessman, Ph.D. I’ve found that knowing what to say, to whom, and when can dramatically improve your traveling experience. Below are some great travel tips that I recently saw in … Continue reading

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How To Agree To Disagree: A Useful Example by Rachel Maddow

What You Say When You Can’t Agree, But Want To Continue The Discussion by Gene Griessman, Ph.D. If the other individual has expressed a point of view that you can’t agree with, and you’ve had a chance to say what … Continue reading

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How To Win An Argument

What You Say When Your Opponent Brings Up An Unrelated Issue: A Handy Metaphor by Gene Griessman, Ph.D. You’re in a lively argument, and your opponent asks you a question about a topic that is not relevant to your objective.  … Continue reading

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Negotiating Techniques: Increasing the Probabilities of Success

Use This Negotiating Principle The Next Time You Want Something by Gene Griessman, Ph.D. You want an upgrade. You want a raise. You want a lower price on the car you’re looking at. There is one unchanging principle that can … Continue reading

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Negotiating and Presentation Skill: “A Rose By Any Other Name…”

Tips for Sales and Media Presentations: “A Rose By Any Other Name…”  by Gene Griessman, Ph.D. If it’s a rose, don’t call it a carnation. Call it by its correct name. You may write an elegant letter or make a … Continue reading

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