Tag Archives: keynote speaker

Reply To Letter Of Complaint

What You Say In A Reply To A Complaint Letter By Gene Griessman, Ph.D. Letter-writing advice for business letter: When you reply to a complaint letter, maintain a helpful, friendly tone from beginning to end. Even if the complaint letter’s … Continue reading

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Sample Letter of Apology

What You Say When You Write a Letter of Apology Here’s letter-writing advice from Letitia Baldrige, the business etiquette legend, about writing letters of apology. “Apologies rarely come easy.  It’s always uncomfortable facing up to the fact that you’ve inconvenienced, … Continue reading

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Ways To Disagree In Person and In Your Letters

What You Say When You Disagree By Gene Griessman, Ph.D. When you disagree with someone, finding just the right words to express yourself can mean the difference between having a debate and having a quarrel. Whatyousay.com is constantly on the … Continue reading

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Ways To Say No–In Person And In Your Letters

What You Say: Ways To Say “No” by Gene Griessman, Ph.D.       If you need to write a rejection letter or get rid of a persistent salesman or want to teach your teenager to say No to drugs, … Continue reading

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Writing Advice: Parking Ticket Appeal Letter

What You Say When You Write An Appeal Letter For A Parking Ticket: Sample Letter by Gene Griessman, Ph.D. If you write a parking-ticket letter, it’s helpful to read a  sample letter, if you can find one. Below is a … Continue reading

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