Good Writing Advice
Whatyousay.com thinks the following advice should always be followed, whether you’re writing a letter or an e mail, giving a speech or talking one-to-one:
“Avoid being too brusque or too gushy. Sincerity involves not only the honest expression of your thoughts and feelings, but a sensitive regard for the recipient of your letter. Whether you are writing to complain about something, or to express your appreciation, avoid the extremes of insulting or flattering your reader. Readers are offended by the first approach and mistrust the second. If you have a legitimate complaint, state it clearly, without berating the recipient.”
—Handbook for Practical Letter Writing, by L Sue Baugh
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